I had booked a fishing trip with Captain Anderson's back in February for the week of spring break 2012. About three weeks before my son's decided to go so I added him to my reservation. I went the day before the trip just to make sure everything was okay. Well the woman at the ticket counter was VERY rude and informed me I had not picked a spot for my son's friend. She told us the boat was full and there was no place for him even though they had taken the $60 fee. She then said he could be a rider. I got a full refund for all for passengers. I can understand a mistake made but the rudeness of the person is inexcusable. Of course no one at Captain Anderson's has called with any type of apology. I will never book with them again. We did go right around the corner the Treasure Island and they were super nice and my family had a blast on the fishing trip with them.