FAQ
How can we help you?
Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.
Questions involving My ticket
Last minute - Tickets sold out: how can i visit?
There are some busy periods during the year, when our online time-stamped tickets (mostly elevator tickets to the top floor or to the second floor) get quickly sold out (please note that they are available on a D-60 basis). If there are no more online (elevator) tickets available on the selected date on our online ticket office, you can purchase tickets from the ticket office at the Eiffel tower itself at the individual rate, on the day of your visit, for immediate use (always depending on the attendance).
Another option, if you are flexible about your visiting dates, try consulting the online calendar to find another available date. The sooner you can book (up to 2 months in advance), the better.
Or you can try the stairs! Discover the Eiffel Tower in another way and it's not that long or difficult (about 15 to 20 minutes per level). You can always book online, in last minute, some stairs tickets to visit the Eiffel Tower up to the second floor (please note that the stairs access can close at 6pm on certain periods.
