Couple's fury after moving into a new home with an 89-inch wide parking space that's so narrow they have to clamber through their car BOOT to get out
- Paul and Zena Jones have complained about tiny parking spot at their new home that is only 89 inches wide
- They claim it's only 86 inches because of the electricity box and say nothing has been done for 144 days
- Developers Taylor Wimpey, who run the Fore Meadows estate, have apologised for the 'inconvenience'
- Have you also had a bad experience with Taylor Wimpey? Email abe.hawken@mailonline.co.uk
A couple have blasted a developer after moving into their new £90,000 home with a parking space so narrow they cannot get out their car.
Paul and Zena Jones have said the parking spot is 'absolutely ridiculous' and they can't even open the doors of their Ford Fiesta, meaning they sometimes have to clamber out the boot.
They claim the driveway is 89 inches wide but is in fact only 86 inches because of the electricity box.
The couple first issued a complaint 144 days ago when they moved into their new home on the Fore Meadows estate in Great Barr, Birmingham.
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The Taylor Wimpey-run development replaced the former Great Barr driving range in 2015. They have apologised for the 'inconvenience' the tight space 'may have caused' the couple.
However the couple claim nothing has been done about it for five months.
An irate Mrs Jones, a mother-of-one, said: 'It's absolutely ridiculous. We moved in on February 17, and nothing has been done about it. When we first got into the house, we were ecstatic with it and the care that Taylor Wimpey were providing us.
'There was a barrier in front of the driveway originally, and when that was moved we were so excited to put the car on it for the first time.
'I turned round to Paul, and said "it looks a bit tight, that". He tried, and it was almost impossible. It took me standing on the busy road, making sure he didn't hit the fence for him to get it in OK.
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'Then we realised that he wouldn't be able to get out. So the space, which we've paid all this money for, is unusable. Honestly, you can't fit anything in there.
'It's a silver Ford Fiesta, so it's not the biggest car in the world. It's ruining our social lives. We would normally have friends coming round to stay, but it's impossible now because they can't park anywhere.
'My pal has a Fiat Punto, and for a laugh we thought we'd see if that would get on there. It would, but again they couldn't open the door. The driveway is 7ft, and it's just not big enough.'
She added: 'I don't think they know what to do with it. You have to take three inches off because of the electricity box so, really, it is 86 inches wide.
'We've been measuring driveways on the estate, with next door's measuring 110 inches-wide.
'I know the government requirements now off by heart. At Asda and Tesco, for example, parking spaces must be at least 94 inches.'
The former carer said she had been pushing Taylor Wimpey for months - but to no avail.
She said: 'We've been pushing and pushing them all the time for a solution. But they've passed us from person to person. We're on to our fourth different one now.
'It's been five months, and we're still having to put up with it. The response is they're looking into it, won't let us go any further than customer service, won't let us go any higher so we can get some sense out of them.
'If we're having to do this in the winter then it would be even more tricky, if it gets icy. I met the contractor a few months ago, and he said that he warned his colleagues that the space was too tight.
'So why on earth did they not listen?
'We've paid all of this money and we get nothing. We've got a driveway we can't even use.'
Mr Jones, a customer service agent at a car company, added: 'We've been constantly ignored. They won't engage with us at all. The only way that we can get through to them is through their Twitter account.
'I think the only reason they respond on there is because people retweet it and it's bad publicity for them. It's a disgrace, the way that we've been treated. Heaven forbid if we had a bigger car or were disabled. They have to do something, because this isn't the standards that we're paying for.'
A Taylor Wimpey spokesman said: 'We are in regular contact with the customer and are working collaboratively to resolve any issues.
'We apologise for any inconvenience which may have been caused, and hope to come to a mutually-agreeable conclusion at the soonest possibility.'
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